Review of Avail
I called Avail to update my phone # as I purchased a new phone. The young lady that took my call said everything was good to go for me to get a verification code so I could access my profile which did not happen. So I called back and spoke with Anthony he then told me it would take 24 hours to get the issue resolved on their end. I waited 3 days and still cannot get the verifacation code. I called this morning and Anthony answered after I was on hold for 29 minutes and then rudely hung up on me after I gave him my name. In all todayI have been on hold for 90 minutes without anyone taking my call. Their help page says that they answer the phone in 3 minutes or less. I am trying to schedule a rent payment.Additionaly I was still on hold for another 45 minutes !
